As reported by The Sun, a renowned UK tabloid, the cost of dividing the cake was calculated at 86p per person. While the group had collectively spent 121 euros on other menu items like pizza, wine, and beer, the cake-cutting charge garnered significant attention.
This incident isn’t the first of its kind involving Italian restaurants imposing unexpected fees. Earlier this year, a receipt from “Bar Pace” made headlines for charging over 2 euros (approximately 181 rupees) merely for cutting a sandwich in half. This charge was listed as “diviso da meta” or “divided in half.”
Another notable instance involved a receipt from TripAdvisor captioned “Unbelievable but true,” shedding light on the growing trend of seemingly excessive bill charges.
Responding to the criticism, restaurant owners defended their pricing, citing the additional expenses incurred while fulfilling specific requests. The restaurant owner explained that requests for separate servings entailed costs related to extra saucers, napkins, and staff efforts.
While the saying “Customer is always right” remains relevant, the restaurant owner emphasized the reality that catering to special requests does indeed incur supplementary expenses.A similar episode unfolded at “Osteria del Cavolo in Finale Ligure,” where the owner, Ida Germano, charged two euros for serving an empty plate. Germano clarified that the customer’s order necessitated multiple saucers due to shared dishes, thereby justifying the charges as covering dishwashing and additional services.Both incidents highlight the complexities of restaurant pricing and the reasoning behind seemingly elevated charges, offering a glimpse into the intricate balance between customer expectations and operational costs.Italian restaurant sparks controversy with Rs 1800 cake slicing charge