The three-day Electric Zoo music festival at Randall’s Island in New York City encountered troubles on each day of the event, causing chaos and upsetting fans, leading some angry attendees to storm the gates on Sunday night.
Day One
The first day of the event, Sept. 1, was canceled after organizers cited “global supply chain disruptions” in their inability to complete the construction of the main stage in time for performances.
According to event organizers, attendees were offered full refunds for the Friday ticket, as well as for Friday ferry and bus tickets.
Those who held multi-day tickets and multiple-day transport tickets were given “credit” for one of the days and “a refund equivalent to the amount of one day,” respectively.
Organizers anticipated the rest of the weekend to be “truly magical” following the disruption. The event lineup included Bonnie & Clyde, Green Velvet, Alison Wonderland, The Chainsmokers, Ramsey Neville, and dozens more performers.
Day Two
Saturday’s events started two hours later than originally planned, at 3 p.m. instead of 1 p.m.
In a statement on X, formerly known as Twitter, organizers thanked fans for their “unwavering support and understanding in the face of yesterday’s unexpected challenges. Your patience and dedication mean the world to us, and we cannot thank you enough for being part of this incredible community.”