Australians in the country’s three biggest cities will now be able to access next-day delivery services from Australia Post.
Launched in metropolitan Melbourne, Sydney and Brisbane, Australia Post Metro will be linked to select retailers, but the organisation plans to expand in the coming months.
The service is also intended to be expanded to other cities in the coming months.
The move comes as customers demand the flexibility and reliability of next-day delivery according to Australia Post chief executive Paul Graham.
“We‘ve been listening to our customers and know they expect more certainty, simplicity and speed when ordering online,” he said.
Australia Post expects that one in every three retail dollars will be spent online in the next 10 years.
Mr Graham promised that “some of the country’s largest retailers” were already signed up for the service and more would be added each month.
“To support this new service and ensure we meet the next-day delivery offering we have simplified our back-end systems to quickly identify the Australia Post Metro service orders, prioritising them for next-day delivery,” he said.
“We have also been working in tandem with our retailers to ensure their distribution centres are set up to prioritise Australia Post Metro service orders.”
Myer has signed up to the scheme, with the group’s executive general manager of supply chain Tony Carr saying it will ensure customers get faster online deliveries.
“We know there is nothing more important than getting products to our customers in the quickest and most effective way, and our partnership with Australia Post, one of the most trusted organisations in the country, will ensure we continue to provide a leading online experience to our customers,” he said.
“The Australia Post Metro service will be welcomed by Myer customers and will be particularly important to shoppers as we head into our busiest trading months of the year in the lead-up to Christmas.”