Government is a broad term, which refers to more than one department – such as the South African Social Security Agency, but also the Department of Health (DoH) and the Department of Social Development (DSD).
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If you have questions or complaints about the way things are being done in South Africa (or you have something to report), it can be very important to make sure your details go to the correct department.
Here’s where to contact the different departments of government, and why each of these are an important branch of the bigger engine that makes the country run.
If you want to find information about any main South African government services, the best bet is to visit their website at the below link.
The website contains useful information about essential services, details about holidays and monuments, and links to most other departments.
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This is also where you can find information about the Order of Ikhamanga, the highest Presidential Order bestowed to the arts – like the OBE.
If you would like your government complaint or question to go straight to the president, then contact the Presidential Hotline via phone or email.
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Details for the Presidential Hotline are 17737 or [email protected].
Remember your reference number for any future correspondence relating to the same matter.
South African Revenue Service (SARS)
The South African Revenue Service (SARS) is the branch dealing with taxes and income. If you suspect tax fraud, this is also where you can go to make an anonymous report – and If you don’t know how (or when) to file your tax returns, this is who to ask.
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Contact the SA Revenue Service at +27 80 000 7277 or [email protected].
Other government links
The South African Social Services Agency (SASSA) is the agency in charge of social grants. There’s a main website (at this link), but also their direct contact number at 0800 60 10 11.
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