ENGLAND’S top NHS hospital trusts for patient satisfaction have been revealed.
University College London Hospitals NHS Foundation Trust was the best performing general and acute trust in the country, according to a Care Quality Commission poll.
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Patients rated their experience at the trust as 8.7 out of 10, according to the inspector’s 2022 inpatient survey.
For comparison, The Princess Alexandra Hospital NHS Trust in Harlow, Essex, and Medway NHS Foundation Trust in Kent performed worst, with average ratings of 7.4.
The data, displayed on our map, shows the next worst performing trusts were the Rotherham NHS Foundation Trust, Whittington Health NHS Trust and Barking, Havering and Redbridge University Hospitals NHS Trust.
All had ratings of 7.5.
In contrast, St Helens and Knowsley Teaching Hospitals NHS Trust, South Warwickshire University NHS Foundation Trust, Royal Devon University Healthcare NHS Foundation Trust and Oxford University Hospitals NHS Foundation Trust had ratings of 8.5.
Four out of seven regions in England saw a decline in their patient satisfaction from 2021 to 2022.
They were: the South East (1.2 per cent), South West (0.9 per cent), North West (0.8 per cent) and East of England (0.6 per cent).
The North East and Yorkshire saw no change over the year, while London and the Midlands saw increases of 0.3 and 1.3 per cent respectively.
Across England, the CQC survey showed four in 10 hospital patients say their health got worse while they were on the NHS waiting list.
The poll of 63,000 patients last November found 39 per cent said they waited too long to be admitted.
A quarter – 24 per cent – said it got a bit worse and 17 per cent said it was much worse.
Dr Sean O’Kelly, chief health inspector at the CQC, said: “Despite the pressures facing the NHS, the majority of people continue to report positively about their interactions with hospital staff.
“That feedback is a testament to the efforts of frontline healthcare professionals.
“However, the NHS is struggling with a large elective care backlog and these survey results reflect the impact of that backlog on people who need treatment.
“An increasing number reported that they waited too long to be admitted and four in ten said their health deteriorated while waiting for planned treatment.”
Where does your hospital trust rank?
University College London Hospitals NHS Foundation Trust 8.7
St Helens and Knowsley Teaching Hospitals NHS Trust 8.5
South Warwickshire University NHS Foundation Trust 8.5
Royal Devon University Healthcare NHS Foundation Trust 8.5
Oxford University Hospitals NHS Foundation Trust 8.5
South Tees Hospitals NHS Foundation Trust 8.4
Sheffield Teaching Hospitals NHS Foundation Trust 8.4
The Newcastle upon Tyne Hospitals NHS Foundation Trust 8.4
Northumbria Healthcare NHS Foundation Trust 8.4
University Hospitals of Derby and Burton NHS Foundation Trust 8.4
Sherwood Forest Hospitals NHS Foundation Trust 8.4
James Paget University Hospitals NHS Foundation Trust 8.4
Calderdale and Huddersfield NHS Foundation Trust 8.3
Royal United Hospitals Bath NHS Foundation Trust 8.3
Torbay and South Devon NHS Foundation Trust 8.3
North Bristol NHS Trust 8.3
Birmingham Women’s and Children’s NHS Foundation Trust 8.3
University Hospital Southampton NHS Foundation Trust 8.3
Guy’s and St Thomas’ NHS Foundation Trust 8.3
Gateshead Health NHS Foundation Trust 8.3
Cambridge University Hospitals NHS Foundation Trust 8.3
London North West University Healthcare NHS Trust 8.3
University Hospitals Bristol and Weston NHS Foundation Trust 8.3
Chesterfield Royal Hospital NHS Foundation Trust 8.3
East Lancashire Hospitals NHS Trust 8.3
Dorset County Hospital NHS Foundation Trust 8.3
North Cumbria Integrated Care NHS Foundation Trust 8.3
Imperial College Healthcare NHS Trust 8.3
West Suffolk NHS Foundation Trust 8.2
Hull University Teaching Hospitals NHS Trust 8.2
Barnsley Hospital NHS Foundation Trust 8.2
University Hospitals of Morecambe Bay NHS Foundation Trust 8.2
George Eliot Hospital NHS Trust 8.2
Mid Cheshire Hospitals NHS Foundation Trust 8.2
University Hospitals Dorset NHS Foundation Trust 8.2
East Sussex Healthcare NHS Trust 8.2
Blackpool Teaching Hospitals NHS Foundation Trust 8.2
Maidstone and Tunbridge Wells NHS Trust 8.1
Milton Keynes University Hospital NHS Foundation Trust 8.1
Northern Lincolnshire and Goole NHS Foundation Trust 8.1
Airedale NHS Foundation Trust 8.1
St George’s University Hospitals NHS Foundation Trust 8.1
The Royal Wolverhampton NHS Trust 8.1
Wirral University Teaching Hospital NHS Foundation Trust 8.1
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust 8.1
Royal Surrey NHS Foundation Trust 8.1
North Tees and Hartlepool NHS Foundation Trust 8.1
North West Anglia NHS Foundation Trust 8.1
Somerset NHS Foundation Trust 8.1
Stockport NHS Foundation Trust 8.1
Bolton NHS Foundation Trust 8.1
Leeds Teaching Hospitals NHS Trust 8.1
Hampshire Hospitals NHS Foundation Trust 8.1
Barts Health NHS Trust 8.0
East Suffolk and North Essex NHS Foundation Trust 8.0
University Hospitals of North Midlands NHS Trust 8.0
County Durham and Darlington NHS Foundation Trust 8.0
Nottingham University Hospitals NHS Trust 8.0
University Hospitals Coventry and Warwickshire NHS Trust 8.0
Northern Care Alliance NHS Foundation Trust 8.0
Royal Cornwall Hospitals NHS Trust 8.0
Tameside and Glossop Integrated Care NHS Foundation Trust 8.0
United Lincolnshire Hospitals NHS Trust 8.0
South Tyneside and Sunderland NHS Foundation Trust 8.0
Royal Berkshire NHS Foundation Trust 8.0
Epsom and St Helier University Hospitals NHS Trust 8.0
Salisbury NHS Foundation Trust 8.0
Warrington and Halton Teaching Hospitals NHS Foundation Trust 8.0
Lancashire Teaching Hospitals NHS Foundation Trust 8.0
East Cheshire NHS Trust 8.0
Royal Free London NHS Foundation Trust 8.0
Wye Valley NHS Trust 8.0
Liverpool University Hospitals NHS Foundation Trust 8.0
University Hospitals Sussex NHS Foundation Trust 8.0
Harrogate and District NHS Foundation Trust 8.0
Northampton General Hospital NHS Trust 8.0
Surrey and Sussex Healthcare NHS Trust 8.0
Yeovil District Hospital NHS Foundation Trust 7.9
Kettering General Hospital NHS Foundation Trust 7.9
Chelsea and Westminster Hospital NHS Foundation Trust 7.9
Bedfordshire Hospitals NHS Foundation Trust 7.9
Wrightington, Wigan and Leigh NHS Foundation Trust 7.9
The Shrewsbury and Telford Hospital NHS Trust 7.9
Frimley Health NHS Foundation Trust 7.9
Worcestershire Acute Hospitals NHS Trust 7.9
King’s College Hospital NHS Foundation Trust 7.9
University Hospitals Plymouth NHS Trust 7.9
Ashford and St Peter’s Hospitals NHS Foundation Trust 7.9
Isle of Wight NHS Trust 7.9
Sandwell and West Birmingham Hospitals NHS Trust 7.9
Kingston Hospital NHS Foundation Trust 7.8
Portsmouth Hospitals University NHS Trust 7.8
University Hospitals of Leicester NHS Trust 7.8
Norfolk and Norwich University Hospitals NHS Foundation Trust 7.8
Croydon Health Services NHS Trust 7.8
Gloucestershire Hospitals NHS Foundation Trust 7.8
York and Scarborough Teaching Hospitals NHS Foundation Trust 7.8
The Dudley Group NHS Foundation Trust 7.8
Manchester University NHS Foundation Trust 7.8
Buckinghamshire Healthcare NHS Trust 7.8
Southport and Ormskirk Hospital NHS Trust 7.8
University Hospitals Birmingham NHS Foundation Trust 7.8
Homerton Healthcare NHS Foundation Trust 7.8
Mid and South Essex NHS Foundation Trust 7.8
The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust 7.8
The Hillingdon Hospitals NHS Foundation Trust 7.8
Great Western Hospitals NHS Foundation Trust 7.8
Countess of Chester Hospital NHS Foundation Trust 7.7
East Kent Hospitals University NHS Foundation Trust 7.7
Walsall Healthcare NHS Trust 7.7
Lewisham and Greenwich NHS Trust 7.7
West Hertfordshire Teaching Hospitals NHS Trust 7.7
East and North Hertfordshire NHS Trust 7.7
Bradford Teaching Hospitals NHS Foundation Trust 7.6
North Middlesex University Hospital NHS Trust 7.6
The Mid Yorkshire Hospitals NHS Trust 7.6
Dartford and Gravesham NHS Trust 7.5
Barking, Havering and Redbridge University Hospitals NHS Trust 7.5
Whittington Health NHS Trust 7.5
The Rotherham NHS Foundation Trust 7.5
Medway NHS Foundation Trust 7.4
The Princess Alexandra Hospital NHS Trust 7.4