Student loan relief deadline approaching for 300,000 California borrowers

BY MIKHAIL ZINSHTEYN | CalMatters

As many as 300,000 Californians have until June 30 to take advantage of a one-time offer to qualify for faster student loan forgiveness, lower monthly payments or outright forgiveness for federal loans borrowed before 2010.

The U.S. Department of Education’s June 30 deadline is a big deal because borrowers who submit their applications would become eligible to receive credit for past years of repayment that previously didn’t qualify for student loan forgiveness.

The department’s one-time “adjustment” will largely help borrowers who took out federal student loans before 2010 called Federal Family Education Loans — as well as borrowers with two other types of loans.

Why is the department doing this? To “remedy years of administrative failures that effectively denied the promise of loan forgiveness to certain borrowers,” said Education Secretary Miguel Cardona in a 2022 press release. The deadline for this remedy has been extended several times, but student loan advocates believe June 30 will be the final opportunity for this one-time benefit.

Nationally, about half of borrowers 60 and older have been repaying their student loans for more than 15 years, a key reason why debt among this population has skyrocketed.

By May, more than 1 million Americans have already gotten $51 billion in debt relief through this adjustment program, according to the department.

The student loan landscape is notoriously complicated. A National Public Radio reporter whose investigation exposed how borrowers placed in the wrong repayment category lost the ability to gain credit toward loan forgiveness, quipped that if none of this makes sense, “You’re not alone.”

To meet the June 30 deadline, borrowers must submit applications to consolidate their loans into so-called direct consolidation loans. Only loans in the direct program are eligible for loan forgiveness after 10 or 20 years of payments, depending on a borrower’s  employment situation. Direct loans also qualify for lower monthly payments.

Some borrowers may see no reason to consolidate, but for many others, meeting the June 30 deadline will be a life-changer.

To apply, a borrower needs to create an account with the Federal Student Aid office and then complete the consolidation application, which itself takes about 30 minutes.

California state agency tries to help

Most Californians with loans that aren’t in the direct program should apply to consolidate, said Celina Damian, the state’s first Student Loan Servicing Ombudsperson.

This week California is also debuting a network of 14 nonprofit organizations that collectively received $7 million in state grants to help California borrowers navigate the maze of student loan policies, hurdles and deadlines.

The Student Loan Empowerment Network will offer California borrowers in-person or phone consultations to handle their student loan quandaries, including issues surrounding private student loans that are governed by a different set of rules.

“It was created really to just have somewhere for borrowers to go and provide more help than I can provide,” Damian said. Until last week, she was the only person in state government doing this work.

Between March 20 and May 1, Damian communicated by phone or email with 1,400 borrowers after her office sent an email to Californians who’d likely benefit from loan consolidation.

Some borrowers didn’t realize they possessed federal loans that were eligible for any loan forgiveness, Damian said. The borrowers instead thought they were repaying private loans. Others thought her agency’s outreach was initially a scam. “So they would reach out and say, ‘Is this real? I thought there was no option for me,” she recounted.

Damian stressed that a growing number of California borrowers are senior citizens who may struggle to complete the federal online application. “The oldest one I spoke to was about 83, 84”, she said. “These are loans they took out in the ‘90s.”

Several times borrowers nearly gave up trying to apply, so she told them to complete the paper version of the application and email her photos of their paperwork. She then collated their photos into a PDF document and submitted the paperwork to the U.S. Department of Education on their behalf.

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