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Customer Service Management

10 Ways to Improve Your Marketing With AI

by Edgar Davis
10 Ways to Improve Your Marketing With AI

Opinions expressed by Entrepreneur contributors are their own. The digital marketing industry stands clearly at a crossroads. As privacy concerns prompt a shift of platforms away from tracking cookies, marketers …

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The 4-Step Secret to Exceptional Customer Service

by Edgar Davis
The 4-Step Secret to Exceptional Customer Service

Opinions expressed by Entrepreneur contributors are their own. A successful CEO recently asked my customer service consulting and training practice to help him with a customer service puzzle that his …

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