How to Eliminate the Sales Funnel
Opinions expressed by Entrepreneur contributors are their own. As entrepreneurs, you know how challenging it is to prospect new clients. It is often the most challenging part of running a …
Customer service
5 Ways to Protect Your Company from AI Pitfalls
Opinions expressed by Entrepreneur contributors are their own. Going into 2024, AI is shaping more and more aspects of our brand experience, including customer service. However, while AI can bring …
Hotel Valet Steals Audi RS7, Then Gets Carjacked At Gunpoint
A similar Audi RS7, still for sale and unscathed.Photo: Calreyn88 / Wikimedia Commons A hotel valet meant to be parking an Audi RS7 at a Baltimore hotel decided to take …
1 in 3 customer service agents may quit soon
Two-thirds of customer service agents report that their job is as difficult or more difficult than it was a year ago. More than one in four agents say they are …
Want to Become a Truly Customer-Centric Organization? Take These 5 Transformational Steps Now
Opinions expressed by Entrepreneur contributors are their own. Embarking on a journey to transform your organization into a customer-centric entity can be exhilarating. However, the lure of countless possibilities for …
How to Use Artificial Intelligence to Improve Customer Experiences
Opinions expressed by Entrepreneur contributors are their own. Delivering an exceptional customer experience is paramount for success. Within the past decade, companies that integrate artificial intelligence (AI) into their operations …
4 Reasons Why Your Small Business Needs a CRM
Opinions expressed by Entrepreneur contributors are their own. The life of a small business owner can be far from easy at times. There are prospects to follow up with, sales …
3 Practical Ways AI Can Work for You
Opinions expressed by Entrepreneur contributors are their own. The parabolic growth of accessible AI tools has intriguing implications for businesses. Analysts imagine that generative AI, for example, will have a …
Five Things Online Brands Can Do Right Now To Improve Customer Service
Opinions expressed by Entrepreneur contributors are their own. You’re reading Entrepreneur Middle East, an international franchise of Entrepreneur Media. As the co-founder and Chief Vision Officer of e-commerce management company …
I Left Dream Job at Google Because It Wasn’t Innovative Enough
This as-told-to essay is based on an interview with Tyler Ashby, president at Agents Only Technologies. Google was a dream opportunity that offered me career validation, financial security and a …