How Top Sellers Anticipate Customer Needs
Opinions expressed by Entrepreneur contributors are their own. Only 54% of sales professionals go beyond selling their product and help buyers solve a problem or achieve a goal, according to …
Customers
How to Eliminate the Sales Funnel
Opinions expressed by Entrepreneur contributors are their own. As entrepreneurs, you know how challenging it is to prospect new clients. It is often the most challenging part of running a …
5 Ways to Protect Your Company from AI Pitfalls
Opinions expressed by Entrepreneur contributors are their own. Going into 2024, AI is shaping more and more aspects of our brand experience, including customer service. However, while AI can bring …
Customer adoption of Amperity for paid media soars to over 50%
Amperity, an AI-powered enterprise customer data platform (CDP) for consumer brands, has announced more than 50% of its customer base has adopted Amperity for Paid Media. The rapid adoption of …
1 in 3 customer service agents may quit soon
Two-thirds of customer service agents report that their job is as difficult or more difficult than it was a year ago. More than one in four agents say they are …
How Reviewers Can Help Local Businesses Thrive
Opinions expressed by Entrepreneur contributors are their own. The power of online reviews to shape customer perceptions is undeniable in the digital age. What many business owners might not realize …
Want to Become a Truly Customer-Centric Organization? Take These 5 Transformational Steps Now
Opinions expressed by Entrepreneur contributors are their own. Embarking on a journey to transform your organization into a customer-centric entity can be exhilarating. However, the lure of countless possibilities for …
How to Use Artificial Intelligence to Improve Customer Experiences
Opinions expressed by Entrepreneur contributors are their own. Delivering an exceptional customer experience is paramount for success. Within the past decade, companies that integrate artificial intelligence (AI) into their operations …
4 Reasons Why Your Small Business Needs a CRM
Opinions expressed by Entrepreneur contributors are their own. The life of a small business owner can be far from easy at times. There are prospects to follow up with, sales …
3 Practical Ways AI Can Work for You
Opinions expressed by Entrepreneur contributors are their own. The parabolic growth of accessible AI tools has intriguing implications for businesses. Analysts imagine that generative AI, for example, will have a …