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Why Successful Brands Should Embrace Radical Transparency

by Edgar Davis
Why Successful Brands Should Embrace Radical Transparency

Opinions expressed by Entrepreneur contributors are their own. In today’s marketplace, consumer trust has become paramount for businesses seeking lasting success. A study by Edelman found that 81% of buyers …

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The 4-Step Secret to Exceptional Customer Service

by Edgar Davis
The 4-Step Secret to Exceptional Customer Service

Opinions expressed by Entrepreneur contributors are their own. A successful CEO recently asked my customer service consulting and training practice to help him with a customer service puzzle that his …

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