64% of customers would prefer that companies did not use artificial intelligence (AI) in their customer service. This is according to a survey by analyst firm Gartner, which also found …
Average marketing budgets have fallen to 7.7% of overall company revenue, down from 9.1% in 2023, according to a Gartner survey of 395 CMOs and marketing leaders. This is according …
China’s slowing economy and an inflation-driven drop in consumer spending are expected to drag down global shipments of computers and smartphones this year, according to research firm Gartner. Shipments to …
China’s Lenovo, the world’s biggest maker of personal computers, said that a global chip shortage would persist into the first half of next year as it reported a 65 percent …