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Information science

AI chatbot goes rogue during customer-service exchange

by Maya Ortiz
AI chatbot goes rogue during customer-service exchange

International delivery firm DPD is updating its AI-powered chatbot after it gave some unexpected responses during an exchange with a disgruntled customer. Musician Ashley Beauchamp recently turned to DPD’s customer-service …

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How to Use Keyboard Shortcuts in Windows: Cut, Copy, and Paste

by Maya Ortiz
How to Use Keyboard Shortcuts in Windows: Cut, Copy, and Paste

Are you tired of all the right-clicking just to access simple commands like cut, copy, and paste? Sure, it’s not super labor-intensive, but it can get really annoying after a …

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Google to purge of inactive accounts. How to save your data

by Maya Ortiz
Google to purge of inactive accounts. How to save your data

Joe Maring / Digital Trends Google is about to begin deleting inactive Google accounts, which could mean you’re about to lose photos, documents, and other data that you actually want …

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This powerful ChatGPT feature is back from the dead

by Maya Ortiz
This powerful ChatGPT feature is back from the dead

ChatGPT has just regained the ability to browse the internet to help you find information. That should (hopefully) help you get more accurate, up-to-date data right when you need it, …

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