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Optus

‘Pretty lousy’: Optus chief grilled over major outage

by Edgar Davis
‘Pretty lousy’: Optus chief grilled over major outage

Optus boss Kelly Bayer Rosmarin has come under the microscope after the telco suffered an outage that left millions of people without phone or internet services. During the 12-hour network …

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Hack to turn free Optus 200GB data compensation from network outage into cash boost

by Edgar Davis
Hack to turn free Optus 200GB data compensation from network outage into cash boost

A tech expert has revealed a sneaky hack for frustrated Optus customers to turn their data compensation into a cash boost following the telco giant’s nationwide outage last week. The …

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Optus reveals outage caused by software upgrade

by Edgar Davis
Optus reveals outage caused by software upgrade

Optus has blamed a software upgrade for last week’s outage, which left millions without phone connections and internet services. The 12-hour outage left 10 million individuals and businesses high and …

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Major Optus outage causes chaos across Australia

by Edgar Davis
Major Optus outage causes chaos across Australia

UPDATE: Customers are reporting some services are coming back online. Read more here. EARLIER: A huge Optus outage is currently affecting Australians across the country, with the telecommunications blackout causing …

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Optus network outage update: When will issues impacting millions of customers, businesses and commuters be fixed?

by Edgar Davis
Optus network outage update: When will issues impacting millions of customers, businesses and commuters be fixed?

UPDATE: Customers are reporting some services are coming back online. Read more here. EARLIER: With a massive Optus outage currently affecting millions of Aussies, businesses and the nation’s largest train …

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Optus outage continues through Wednesday morning as CEO Kelly Bayer Rosmarin responds to hacking accusation, asked when services will be back online

by Edgar Davis
Optus outage continues through Wednesday morning as CEO Kelly Bayer Rosmarin responds to hacking accusation, asked when services will be back online

UPDATE: Customers are reporting some services are coming back online. Read more here. EARLIER: The Optus CEO has responded to the nationwide outage affecting millions of customers, saying the telco …

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Hospitals and Westpac, ANZ and CommBank impacted by massive Optus outage

by Edgar Davis
Hospitals and Westpac, ANZ and CommBank impacted by massive Optus outage

UPDATE: Customers are reporting some services are coming back online. Read more here. EARLIER: Multiple hospitals, healthcare services and banks are among services across the country that have been impacted …

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Optus outage causes commuter chaos as cost for an Uber surges before price cap implemented

by Edgar Davis
Optus outage causes commuter chaos as cost for an Uber surges before price cap implemented

UPDATE: Customers are reporting some services are coming back online. Read more here. EARLIER: A widespread Optus outage has caused commuter chaos, with Uber prices temporarily surging across Australia before …

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Optus director concedes customers could turn to other providers in wake of outage

by Edgar Davis
Optus director concedes customers could turn to other providers in wake of outage

Optus is picking up the shattered remains of customers’ confidence as it faces the fallout from its second major crisis in 18 months. The telecommunications giant suffered a 12-hour outage …

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Small businesses slam Optus compensation of additional data after hours of outage cost them significant profit

by Edgar Davis
Small businesses slam Optus compensation of additional data after hours of outage cost them significant profit

A small business owner says Optus’ proposal to compensate customers with extra data after a nationwide network outage is not enough. Optus CEO Kelly Bayer Rosmarin on Thursday said eligible …

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