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Optus

Basil Zempilas: Optus disaster makes stadium name deal look even worse

by Virginia Chavez
Basil Zempilas: Optus disaster makes stadium name deal look even worse

1. I have never been a fan of the Optus Stadium naming rights arrangement. Not because the State Government sold the name to Optus but because they sold the name …

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Optus confirms compensation for customers impacted by nationwide outage

by Edgar Davis
Optus confirms compensation for customers impacted by nationwide outage

Optus has revealed customers will be entitled to extra data as compensation following a nationwide outage of its network. Millions of people were impacted when the network went down for …

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New scam targeting victims of Optus outage

by Edgar Davis
New scam targeting victims of Optus outage

A new scam is targeting victims of Wednesday’s Optus outage. The telecommunications blackout affected millions of people across the country — causing major delays for commuters and impacting health services …

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Optus chief under fire for refusing compensation after one of country’s biggest network outages

by Edgar Davis
Optus chief under fire for refusing compensation after one of country’s biggest network outages

Optus executives are under fire from customers and businesses for refusing compensation — saying it would amount to “less than $2” — after a nationwide outage. The federal government has …

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Optus outage: Government gives major update

by Vera Ward
Optus outage: Government gives major update

A review will be launched into the Optus outage that affected millions of Australians, as the telco ombudsman urges those impacted to raise compensation with the provider. Communications Minister Michelle …

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Service NSW customers facing difficulties accessing network amid Optus outage

by Edgar Davis
Service NSW customers facing difficulties accessing network amid Optus outage

UPDATE: Customers are reporting some services are coming back online. Read more here. EARLIER: As a huge Optus outage continues to affect Australians across the country, Service NSW is reporting …

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Optus outage: CCIWA says it is too early to know full extent of the damage for small businesses

by Anas Siddiqui
Optus outage: CCIWA says it is too early to know full extent of the damage for small businesses

It is too early to gauge just how big the impact of the Optus outage will have on small businesses, the State’s peak lobby group says, but one local owner …

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Optus outage update: Some services reportedly returning after more than eight hours of being down on Wednesday

by Edgar Davis
Optus outage update: Some services reportedly returning after more than eight hours of being down on Wednesday

Optus has confirmed all services have now been restored following a nationwide outage of its network. Millions of people were impacted by the network outage that began about 4am on …

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Minister for Communications Michelle Rowland says too early to say whether Optus customers should be compensated over outage

by Vera Ward
Minister for Communications Michelle Rowland says too early to say whether Optus customers should be compensated over outage

With Optus services slowly returning, many customers affected by the outage are asking whether they will be entitled to any kind of compensation. The telecommunications blackout affected millions of people …

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10 million Australians without phone, internet services after Optus outage from ‘deep fault’ in network

by Walter Watson
10 million Australians without phone, internet services after Optus outage from ‘deep fault’ in network

Nationwide outages hit a major Australian communications company Wednesday, disrupting phone lines, crashing payment systems and impacting millions of customers. Optus said it was scrambling to restore its mobile and …

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