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passengers

As Malaysia’s next king takes up Singapore high-speed rail cause, is it a case of too costly, too late?

by Walter Watson
As Malaysia’s next king takes up Singapore high-speed rail cause, is it a case of too costly, too late?

The ruler reportedly said the project remained viable if financed privately and should be realigned to run through the troubled Forest City mega-project, in which he is a key investor, …

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Finding room for carry-on baggage has become ‘the Hunger Games’ of air travel, analyst says

by Anas Siddiqui
Finding room for carry-on baggage has become ‘the Hunger Games’ of air travel, analyst says

Cost of Living5:00Cakes on a plane Flight attendant Cat Jones will never forget the day she spotted a woman carrying a wedding cake down the bridge to board her plane …

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Investigation reveals ride-share rejections and transit system dangers for people with disabilities

by Akin Smith
Investigation reveals ride-share rejections and transit system dangers for people with disabilities

Michelle Weger relies on her service dog, Quinn, to get her through the day. The Ottawa resident has narcolepsy, and the Great Dane can sense when Weger is tired, bracing …

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Air Canada makes changes after passengers with disabilities share ‘dehumanizing’ experiences

by Anas Siddiqui
Air Canada makes changes after passengers with disabilities share ‘dehumanizing’ experiences

Air Canada says it’s apologizing and making a number of changes internally to improve the way it treats passengers with disabilities after several high-profile incidents — including one involving a passenger who had …

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Flying within Canada affords less choice than before pandemic, after ‘massive cuts’

by Anas Siddiqui
Flying within Canada affords less choice than before pandemic, after ‘massive cuts’

Air travel services cuts hit close to home for Charlene Hudy earlier this year, when the Saskatoon pilot discovered she would no longer be able to fly her own airline …

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Air Canada offering cash or vouchers to settle compensation claims it says are baseless

by Anas Siddiqui
Air Canada offering cash or vouchers to settle compensation claims it says are baseless

Air Canada is reaching out to selected passengers, offering to settle their compensation cases currently stuck in a huge backlog with the Canadian Transportation Agency (CTA). But several passengers told …

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First window, then middle, then aisle? United Airlines launches new boarding system

by Anas Siddiqui
First window, then middle, then aisle? United Airlines launches new boarding system

United Airlines is changing the way it boards passengers in economy class this week, reverting to a system where passengers in a window seat will be seated first, followed by …

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First window, then middle, then aisle? United Airlines launches new boarding system

by Walter Watson
First window, then middle, then aisle? United Airlines launches new boarding system

United Airlines will start boarding passengers in economy class with window seats first starting on Thursday, a move designed to reduce the time planes spend sitting on the ground. The …

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