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Telstra

Telstra customers hit with plan price increases

by Edgar Davis
Telstra customers hit with plan price increases

Telstra customers are set to pay more for mobile postpaid and pre-paid plans, and pre-paid mobile broadband services. Most plans will increase between $2 and $4 per month progressively from …

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Telstra leaks personal details of thousands of Aussies in phone book

by Edgar Davis
Telstra leaks personal details of thousands of Aussies in phone book

Telstra has published the names, addresses and private numbers of more than 24,000 Australians, placing some at serious risk. Millions of customers ask their telecommunications providers for a silent or …

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How to beat Telstra’s latest price hikes

by Edgar Davis
How to beat Telstra’s latest price hikes

It’s a familiar story, the telco is raising its prices, again. This time around Telstra is raising the cost of its mobile plans by up to $4 per month. The …

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Telstra fined $1.5 million after thousands of customers left unprotected against bank-draining scams

by Edgar Davis
Telstra fined .5 million after thousands of customers left unprotected against bank-draining scams

Telstra has been slapped with a $1.5 million penalty for putting customers at risk of being scammed and falling victim to fraud. Telecommunications companies are required to verify identities before …

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Australian businesses warned over looming 3G shutdown that could leave millions of vital devices in the dark

by Edgar Davis
Australian businesses warned over looming 3G shutdown that could leave millions of vital devices in the dark

Some EFTPOS terminals, cameras, farming gear, vending machines, medical equipment and even carpark station swipe pads could be taken offline suddenly when the plug is pulled on Australia’s 3G network …

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Day of disruptions, dashed plans for many Canadians after global tech outage

by Anas Siddiqui
Day of disruptions, dashed plans for many Canadians after global tech outage

Canadians weren’t spared the headaches of cancelled flights, delayed medical appointments and other problems caused by a failed cybersecurity software upgrade that caused a host of cascading issues around the globe …

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Telstra set to give away 12,000 free mobile phones to priority customers ahead of 3G closure

by Edgar Davis
Telstra set to give away 12,000 free mobile phones to priority customers ahead of 3G closure

Telco giant Telstra will give 12,000 free mobile phones to customers in “difficult situations” to help them transition to the 4G network, after fears vulnerable people would be unable to …

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Hundreds of thousands of Aussies at risk of being unable to make emergency calls as 3G networks cut off

by Edgar Davis
Hundreds of thousands of Aussies at risk of being unable to make emergency calls as 3G networks cut off

Approximately 370,000 Australians will be left without the ability to make emergency calls when 3G networks switch over to new technology later this year. The problem lies in handsets using …

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Telstra hikes price of paper statements after Australia Post increases cost to pay phone bills over the counter

by Edgar Davis
Telstra hikes price of paper statements after Australia Post increases cost to pay phone bills over the counter

For Telstra customers still receiving paper bills, the price of the physical statement is about to go up. Customers who receive paper bills were advised of the increase last month, …

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Telstra to cut 2800 jobs in business reset to ‘simplify operations’

by Edgar Davis
Telstra to cut 2800 jobs in business reset to ‘simplify operations’

Telstra is cutting up to 2800 jobs to “simplify its operations and improve productivity”, the telco says. A business reset along with other organisational changes means a significant number of …

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