Responding to angry customers is one of the hardest parts of her job, Natasha said. Finding the right words, conveying the appropriate level of contrition — especially when the hotel …
The new restaurant in your neighborhood may look familiar. Chains owned by publicly traded restaurant companies accounted for half of the top 10 fastest-growing retail brands in the U.S. last …
Prabhakar Raghavan, of Google Inc., speaks during the company’s Cloud Next ’18 event in San Francisco, California, July 24, 2018. David Paul Morris | Bloomberg | Getty Images As Google …
Google CEO Sundar Pichai testifies before the House Judiciary Committee at the Rayburn House Office Building on December 11, 2018 in Washington, DC. Alex Wong | Getty Images A federal …