Where to contact every department

The South African Social Security Agency (SASSA) is one of the most vital governmental agencies.

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Social grants are administrated and paid by this agency. It includes the R350-SRD Grant, the Disability Grant, the In-Aid Grant, the Childcare Grant, and the Older Persons (Pensioners) Grant. The Veterans Grant also makes up part of their responsibility each month.

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What if you have a question, or would like to apply for your grant?

Here’s where to reach every important department of the South African Social Security Agency.

The South African Social Security Agency (SASSA) administrates social grant payments, but also assessments. If there’s anything you need to know, contact the agency directly – or visit your nearest regional office for more information.

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Head office (Pretoria, Gauteng) can be reached via this number: +27 12 400 2322.

Complaints can also be directed to a national helpline.

SASSA: National questions and complaints

The national helpline for the SA Social Security Agency is + 27 80 060 1011.

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It’s meant to make the social security agency easier to reach, and queries easier to answer. If there’s anything you need to know about how to apply (or what you will need), contact them here.

More information is also available at their national website.

SASSA: Finding your nearest regional office

Regional offices can be found on this page.

A regional SASSA office means the one closest to your registered address. It would be impossible for everyone to visit the same place – and this is why regional offices are there for easier access.

Not sure where to go?

Contact the national helpline first and ask!

The South African Social Security Agency

The South African Social Security Agency is the government agency that’s in charge of social grants.

Social grant payments are done via this system. The department in charge of this one is the Department of Social Development (DSD), to which the social grant system is considered accountable.

If your query hasn’t been answered, the Presidential Hotline also exists for compliments or complaints about the country.

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